Rockville Security Guards Experts

FAQS

What are the characteristics when you hire a security guard?
In Rockville, MD, we look for the following traits:

  • Honest
  • Hardworking
  • Alert
  • Respectful
  • Firm

Being in charge of security is a huge responsibility, which is why we’re diligent when it comes to our screening and hiring process. We want our company to be represented by the best, so our hiring process is strict.

Is your company licensed, insured, and do all our guard staff have the proper certifications and licenses?
Absolutely. As a security company, our prerogative is to provide you with legal services that are appropriately documented. All our guard staff undergo the proper training and education programs that are necessary for ensuring competence.
How competent is your customer service?
As with all businesses, we understand that contacting customer service at your hour of need is critical. We ensure that our customer service staff is trained to answer every relevant query that might spring your mind and that our lines are open if you need our help.
How do you monitor your guard staff?
All guard staff is expected to provide weekly logs and undergo a monthly inspection by a representative of our company, and any problems are addressed and corrected.

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